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06-04-2008 07:53 PM

Posted by:
Pieter BOSHOFF

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I get a coffee cup when trying to resume a disconnected download. The error description says:
NETWORK ERROR: THE TOTAL SIZES OF THE LOCAL AND REMOTE FILES ARE DIFFERENT.

I actually noticed that when you browse to select a file to download it shows the incorrect size, however when it starts downloading it shows the correct size.

What should I do to solve this problem?

Thanks
Pieter

06-05-2008 03:01 PM

Posted by:
iGetter Support

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There are several reasons for the returned "different local and remote file sizes" error:

1. You don't have enough space on your HD or you have removed the physical file from its original place.

2. The URL includes a session timeout. In this case you need to fill a login form again or wait some timeout to get a fresh URL which will resume the file. This is a common practice at most free file sharing services which clearly say that if you want to use a download manager you need to upgrade to their paid services.

3. Some Proxy server (which appears to be on the way to the file server) returns a different than the original file size. In this case if you choose a different ISP the download will be resumed properly.

4. The server uses a buggy Apache distribution such as SuSE Apache 2.0.48 distribution which returns a wrong "Content-Range" entity. To fix this server owner must use the original Apache distribution.

5. The file is really updated on the server.

To be sure what the reason is just look at the "Content-Length" and "Content-Range" entities of the first and the broken segments.

If the error states that the file date is different try to uncheck the "Prevent resuming if file date is modified" option at iGetter preferences, Advanced panel.

Regards,
iGetter Support

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