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hotfile corrupt downloads
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08-30-2010 06:00 PM

Posted by:
bdub10cent

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Been having a problem lately with iGetter.
Downloads off hotfile are all corrupted and can not be expanded.
The funny thing is the same files downloaded through Safari work fine.
iGetter has been downloading from hotfile at crazy speeds (way over the usual) think this might be the cause?

08-31-2010 07:20 AM

Posted by:
iGetter Support

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To be sure that iGetter has downloaded a corrupted file you may compare the same file with the one downloaded with Safari. To do so select the iGetter History list and then "File Info" tab panel, you will see a MD5 checksum field. To see the same checksum for the Safari file, open your Terminal app (located at /Applications/Utilities folder), then paste this command and hit Enter:

/usr/bin/openssl md5 [full path to the Safari download]

To get the full path to the Safari download, just drag and drop the file from the Finder to the Terminal window after the "md5 " text. You will see a checksum which you can compare to the one that iGetter has calculated.

There are several reason why your downloads can't be expanded:
1. You're trying to expand an uncompleted iGetter download. So make sure that this download is in the iGetter History list first.
2. You're trying to expand partial files (i.e. rar, r01, r02, etc.), but some of them are still in progress.
3. If file is very small add an ".html" extension to it and open it in Safari to see what error hotfile has returned.
4. If you use mirrors feature, there is small possibility that files on the mirror servers are different, but has equal sizes.

Regards,
iGetter Support

11-28-2010 05:58 AM

Posted by:
Grey Fox

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downloads corrupted

I've downloaded the latest OSX Snow Leopard combo update twice now, using iGetter to overcome the horrendous difficulties normally experienced with a very slow Internet connection that is very unstable and suffers breaks too frequently to be able to ever download such large files successfully using Safari.

Both times the file downloaded via iGetter is corrupted, despite iGetter showing a checksum for it, I'm unable to run an independent checksum on the downloaded file (or open it to actually run the update!), getting the error "corrupt image".

Any suggestions - other than to keep trying! - would be appreciated, as it takes around 20hrs to download and I have to limit my Internet activity in order to leave sufficient bandwidth available for the download, which is a nightmare during working hours!

11-29-2010 11:27 AM

Posted by:
iGetter Support

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Hello Grey,
We downloaded twice the latest Mac OS X 10.6.5 Combo update (MacOSXUpdCombo10.6.5.dmg) from the Apple's site with iGetter and it worked fine. Its SHA1 checksum matches the one provided on the Apple's site.

If you've downloaded the same file "MacOSXUpdCombo10.6.5.dmg", select it in iGetter History list and see if its MD5 checksum is this one: 96E8E58C3DCDA2C6BDE953E51F7ACB4F. If so then your download is completed fine and you need to look at Mac OS X for the problem. First try to mount any other dmg file to see if it works. If not, then these instructions may help you: http://reviews.cnet.com/8301-13727_7-10364288-263.html.

If the MD5 checksum doesn't match, then most probably the problem is hidden in your ISP's proxy cache. The solution is to wait some days that cache to expire or use another ISP. This discussion on Apple's support site explains the same problem: http://discussions.apple.com/message.jspa?messageID=11407955.

Regards,
iGetter Support

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