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Download disappears from window
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11-21-2010 05:41 AM

Posted by:
Ryan

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I am having a problem downloading files with iGetter. I have been using the software for weeks now... and then it just stopped working...??? I registered the application hoping that this would fix the problem... but it did not. The problem im getting is this: I add the URL to iGetter, then as soon as i press "start" the file/url disappears from the application window... and thats it... nothing is happening... nothing is/has downloaded. Help please. Thank you.

11-22-2010 07:30 AM

Posted by:
iGetter Support

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Ryan,
If a download disappears from the iGetter Downloads list, then you may select the History List and look for the finished download there. In your case, the file is most probably an html page that shows some error returned from the server (authentication error, busy server, etc.). To see that error you need to open the downloaded small file in your browser (to do so you may need to rename it adding an ".html" extension).

Regards,
iGetter Support

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