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Few bug reports and suggestions
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10-09-2012 08:44 AM

Posted by:
maftul

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Hi all.
I am a long-term Igetter user on windows and since I noticed that fortunately there is still interest in updating the windows version and a new version was released a few weeks ago (v2.6.7), I thought I'd start a thread here and mention some points.

First of all, since I moved from Win XP to Win 7 recently, I have noticed some different behavior from Igetter:

1. In XP, when Igetter is minimized, it minimizes to Tray while in Win 7, when Igetter is minimized, it shows up in both Taskbar and Tray. A few threads down another user reported the same issue and was told that this is the behavior intended by the developers. Well, I'd really appreciate if you add an option in the next version so that the users can choose whether they want Igetter stay in Taskbar when minimized or just minimize to Tray; honestly, there is no point for a download manager that has a perfectly working Tray icon to also stay in the Taskbar when minimized.

2. For whatever reason, sometime after I start Igetter and minimize and restore it a few times (or maybe after I open certain programs), the size of the font in the GUI increases for no reason, like this:

http://photoserver.ws/images/FQ6y507403830d8da.jpg

The issue can only be fixed by closing and re-opening Igetter.

I also had two suggestions:

1. Since Igetter grabs the file name from the URL, if the file name includes characters like space, "[", "]", etc which would respectively be changed to %20, %5B, %5D, etc by browsers in certain conditions, the file names get completely messed up. I'd really appreciate if you consider adding a filter to Igetter so that such specific characters would be automatically changed from their Hex form to their normal character form in the file name. I also found another thread here about the same issue which means there are other people who'd like this issue addressed.

2. I think it would be great if you add a scheduler to Igetter so that we'd be able to configure Igetter to start/stop downloads at a specific time or apply speed restrictions.

With regards

10-09-2012 08:46 AM

Posted by:
maftul

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I'm really sorry for double-posting, it seems I submitted the thread in the wrong section, please move it as you see fit.

With regards

10-09-2012 06:39 PM

Posted by:
iGetter Support

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1. We could control only the iGetter tray icon which appears regardless of Windows version. The Windows 7 (and 8) taskbar icon is a new feature of Windows and we can only use it. Minimizing in both cases work similarly, there is a differences only in the animation while iGetter window minimizes.

2. This problem appears very rarely and we have not be able to track it down, yet.

3. Decoding/removing % characters from the file name is a feature request which we added to the iGetter Wish List.

4. iGetter already has a schedule function. It's at menu Tools -> "Schedule Downloads".
If you use the Speed limit, you can turn it on at the next start of iGetter (otherwise iGetter starts with speed limit turned off). Option is at iGetter options, Acceleration panel. This is the first time we hear that someone wants to schedule the speed limit option, but it sounds reasonable.

Thanks,
iGetter Support

10-10-2012 05:52 AM

Posted by:
maftul

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Hi and thanks for your reply.

Regarding the minimizing feature, is there a chance you'd add a minimize to tray option then? I mean a situation in which Igetter is enabled and working but only appears in the Tray and not the Taskbar. I can name lots of apps that have such feature, including but not limited to Yahoo Messenger, ooVoo, Skype, etc.

As for the scheduler, I can't really believe I hadn't seen that option before, maybe because I was always looking for it among the options.

Anyway, thanks for your help.

10-31-2013 07:36 PM

Posted by:
Jesse

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Other bugs in noticed on first run

Hi, Just tested out this software as a way to more quickly download ftp files (that worked fine by the way, good speeds)

I just noticed a few intuitive things that seem to be missing from at least the windows version.

1. When adding a new site to the site explorer you can browse through the site fine, but you cannot refresh it. so if files change you need to restart iGetter.

2. This brings me to the second problem i noticed.
- despite ticking 'save to site manager' when i entered in the ftp address, it was no longer there after restarting iGetter.

It shows up in the menu, 'Tools > Options > Site manager.
But there doesn't seem to be a way to open it into the site explorer again from there.
- Am i just missing something for this second point?

Thanks,
Jesse

11-04-2013 12:49 PM

Posted by:
iGetter Support

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quote:
1. When adding a new site to the site explorer you can browse through the site fine, but you cannot refresh it. so if files change you need to restart iGetter.

Indeed, refresh command is not present currently, so I added it in the iGetter Wish List.

quote:
2. This brings me to the second problem i noticed.
- despite ticking 'save to site manager' when i entered in the ftp address, it was no longer there after restarting iGetter.

It shows up in the menu, 'Tools > Options > Site manager.
But there doesn't seem to be a way to open it into the site explorer again from there.
- Am i just missing something for this second point?

Site Manager is for storing authentication info. Once saved your username and password for that site will be used next time you use Site Explorer or New URL dialogs without the need to enter them each time manually. On the other hand, Site Explorer allows you to browse sites. Last 20 sites which you have entered in Site Explorer should appear on the drop down URL field.

Regards,
iGetter Support

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