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variable download speed
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03-24-2014 11:37 AM

Posted by:
Anne

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I am just trying out IGetter.

I notice that the download speed is very variable, from 20+ Kbps to 700+ Kbps, and it takes forever to download my movies. Is there a way for me to solve this?

What should I put for minimal segment size in Preferences>Acceleration? I have an 8Mb connection.

Thanks

03-26-2014 12:00 PM

Posted by:
iGetter Support

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First, it's important to select a proper connection type at iGetter preferences, Acceleration panel. Then you can set "Minimal segment size" value to 100 000 KB and "Default number of segments" to 4 on the same panel.

iGetter performance depends on several factors:

1. Maximum bandwidth that the download server provides. Site owners may limit the number of connections and/or limit the speed per connection. In other words it depends from where you download. If you open iGetter Segments tab panel and there are broken segments, it means that server limits the number of connections. Apple servers give good speed and are fine for testing. Just test iGetter with any download here: http://support.apple.com/downloads/

2. Next, the maximum bandwidth that your ISP can provide is the max speed you can achieve. You can see your current max download speed on the http://www.speedtest.net/ site. You need to choose a server near to the location from which you download. If you're not sure what city to choose, select Frankfurt (DE) for the test.

So, after you test your connection on speedtest.net, select a proper connection type at iGetter preferences, Acceleration panel. If the test on speedtest.net shows a download speed i.e. 5.43 Mbps choose "6Mb Cable/DSL" in iGetter preferences. Set also the "Minimal segment size" value to 100 000 KB and "Default number of segments" to 4 on the same panel.

Note that iGetter measures speed in BYTES per second (B/s) which is 8 times less than bits per second (bps which speedtest.net and most ISPs use to measure speed).

3. All Internet applications use the same connection bandwidth and you need to limit them to achieve better speed. In other words if you download from two or more machines you need to stop any other downloader and then test iGetter alone.

4. Make sure that "Obey speed limit (Ctrl+L)" function at Tools menu is OFF.

5. Other factors may add to the speed difference as well i.e. available RAM, HDD load and current system activity. Problem may appear if for example your HDD is heavy loaded at that time (this may happen if RAM is insufficient and can't serve all running apps). In other words when system becomes unresponsive, iGetter download speed may decrease.

03-27-2014 08:49 AM

Posted by:
Anne

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Variable download speed

Thanks for the reply.

Well, I set the Acceleration panel to the settings suggested and tried to do a download on http://support.apple.com/downloads/ . I chose to download iTunes update 11.1.5 ( http://support.apple.com/kb/DL1614) by doing a right click on the download button, and choosing "download with iGetter". A file named "index.html" showed up in my downloads folder, and when I double clicked on it, it opened the iTunes page for Download iTunes. When I right click on the 'Download now" button and select " Download All with iGetter", nothing happens! No download at all!

What went wrong?

Thanks

04-01-2014 12:56 PM

Posted by:
iGetter Support

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iTunes is one of those rare downloads on the Apple's site which point to a form where you have to enter your email address http://www.apple.com/itunes/download/. Once you click on the "Download now" button below the email field, iGetter should intercept the download link.

Here is an Apple update that you may try to download using the "Download with iGetter" CM command directly on the "Download" button:http://support.apple.com/kb/DL1726

Regards,
iGetter Support

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