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Getter can't delete from system
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12-09-2014 12:40 AM

Posted by:
Max

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Hello. I try getter , and decide to delete it. Just move App to trash. But now, i can't download anything from the web! i try to delete remaining files, but it not help.
I even can't download Getter again to uninstall properly.
Just want to tell , its very stupid to make this kind of system integration, to make not possible to delete it normal and make huge problems for users.
How can i delete this stupid screen then i want download something?

12-09-2014 06:00 AM

Posted by:
iGetter Support

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If you have deleted iGetter without using the uninstaller app (available in iGetter app folder), its browser components may still remain on your machine. By default iGetter app starts with its browsers integration turned off, so in that case you don't need to run the uninstaller. If by any chance you've turned on iGetter integration with browsers and read the warning that appears, then you can either turn integration back off or use the uninstaller.

However, if you've deleted iGetter and you need to remove its browser components manually then follow this:

1. First, quit all opened browsers (i.e. Safari, Firefox, etc.). For example to quit Safari you need to use Menu Safari -> Quit (Cmd+Q). (If you restart your machine turn off "Reopen windows when logging back in" option on the restart alert).

2. Then write "iGetter" in the search box of Finder (include "System Files" in the search options - see http://support.apple.com/kb/HT4355) and delete whatever you find

OR you can manually remove the following file:

/Users/<your user>/Library/Internet Plug-Ins/iGetter Plugin

Since user Library folder is hidden on OS X 10.7 and up, to open it, you can follow these instructions:
http://kb2.adobe.com/cps/909/cpsid_90947.html

As a last resort if you still can't delete that file just disable iGetter plugin in Safari > Preferences > Security > Internet plug-ins (or Manage Website Settings in older versions). Firefox and Chrome have similar options to enable/disable plugins. See:
http://support.apple.com/en-us/HT202819
https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons#w_how-to-disable-plugins
https://support.google.com/chrome/answer/142064?hl=en

Regards,
iGetter Support

07-12-2015 01:54 AM

Posted by:
Chad Kocina

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thank you

this info was very helpful *cheers*

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