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MacOS 10.13 issue (files renamed by still partial download)
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09-26-2017 10:58 AM

Posted by:
David Edwards

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After downloading a file, attempts to click on it tries to add it to iGetter. The file has been renamed to the final name but the file type remains iGetter Partial Download.

This occurs on High Sierra Release 10.13(17A365)

09-29-2017 09:50 AM

Posted by:
iGetter Support

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Indeed, the problem you described exists on High Sierra, but only for "unknown" for the system files, such as "exe". There is no such problem for files that the system recognizes as dmg, zip, pkg, pdf, mov. They open just fine.

We will try to fix this problem in the next iGetter release. In the meantime, the workaround for completed downloads that still show an iGetter doc icon is to use "Open With" contextual menu command. Or drag&drop the file on the app that otherwise opens such files.

iGetter Support

11-24-2017 07:58 AM

Posted by:
iGetter Support

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Until we release iGetter 2.9.6, you can use the following application:

1. Download the app from here:

2. Install it for example in "/Applications/iGetter 2.9.5" folder.
3. Open iGetter Preferences, Advanced panel.
4. Turn on "When download is finished scan for viruses" and browse to location where you installed the app:

When a download finishes it should appear with its native icon instead of iGetter doc icon.

11-27-2017 09:17 PM

Posted by:

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thank you

thanks for this post. i hope it works cause this has been bugging me so bad the last couple of days.

01-08-2018 05:07 PM

Posted by:
David Edwards

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Workaround works... can also fix prior files...

It takes a little magic but is simple enough...

In finder ON A COPY of, right-click on, and select show package contents.

The Go into the Contents folder and then the MacOS folder... the file SetIGET is what you will need.

Open Terminal (it lives in Applications/Utilities)

At the prompt, first drag to SetIGET file into the terminal window. The full file path to the file will appear. Then drag a mangled file to terminal. Press RETURN.

The file will be fixed. Repeat the last part as needed.

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