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Pin Wheel on High Sierra?
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01-03-2018 09:33 AM

Posted by:
Winchy

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Is it just me or does someone else also see the dreaded spinning pinwheel every time I drag and drop a URL on the app interface.

Mind you, I rather this worked on Firefox, but since that does not seem to be an option, I am forced to use the full app, only it does not seem to work work well.

Draggin' one or two is OK, more than that and it just goes to never never land.

Is this by design?

01-04-2018 12:51 PM

Posted by:
iGetter Support

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You may install manually iGetter add-on in Firefox 57 as explained here:
http://igetter.net/forums/showthread.php3?threadid=1658

You're the first to complain about drag&drop slowdown, so we will try it. You may look in Activity Monitor (/Applications/Utilities) that will show which app is not responding Firefox or iGetter.

01-05-2018 07:28 PM

Posted by:
Winchy

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Pin Wheel on High Sierra

Thank you. I found that thread after I posted. I will certainly give it a try.

Also, let me know if you need help replicating the issue. I can replicate it every time.

I am all for helping out.

Thanks

01-08-2018 06:24 AM

Posted by:
Winchy

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Pin Wheel on High Sierra

Just to let you know the extension for firefox 57 works fine but the app still chokes after the 3rd or so download.
It goes into the pinwheel for about 2-3 minutes then it restarts the downloads but it goes into the pinwheel again after about 1 minute for another 2-3.

Other that that, iGetter works fine.

01-09-2018 12:53 PM

Posted by:
iGetter Support

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I'm not able to reproduce this problem. Would you please send to the email below a public site and some steps to reproduce the problem. Also, your options for "Max simultaneous downloads" and "Default number of segments".

When iGetter is not responding, please open your system Activity Monitor app (it's in you /Applications/Utilities folder), then select iGetter and click on the Inspect button. On the opened dialog click on the "Sample" button. Then save the resulting report by the "Save as..." button and send it to .

Thanks,
iGetter Support

01-17-2018 08:27 AM

Posted by:
Winchy

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Pin Wheel on High Sierra?

Sorry, I missed this response. Thank you.

Yes, funny you mention this because I had already taken the dump of then iGetter was not responding.

I can replicate this issue in any number of ways.

I sent the email you requested. Let me know if you need anything else.

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