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09-13-2002 10:42 PM

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Find more posts by Rick

What does "Broken" mean?
How do you download an item that always goes into "Broken" mode?

09-14-2002 04:39 AM

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iGetter Support

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Hello Rick,
There are several situations when iGetter will show a broken status icon. You can see what is the reason for this status opening the Transfer Details pane, Segments tab, then select the Segment1 and look the server response and the type of error iGetter shows.

If this is the FTP error 530, meaning exceeding of users limit or invalid user name and password, we will add in the next version 1.9 this type of error as a no fatal error. (iGetter will continue to retry instead of showing a broken status).

You can see also these threads for other possible reasons of a broken status: and

iGetter Support

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