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12-28-2002 05:45 AM

Posted by:
moebius

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Does anyone know why igetter is unable to download from a site containing zip files around 29 meg?Download manager successfully connects,but my server cuts out after 2 hours,so I'm never able to complete the download.Looking at the segments messages it repeatedly comes up with "network error".Can anyone help,please?Other zip files of comparable size have always downloaded with no problem....

12-29-2002 09:54 AM

Posted by:
moebius

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download error:part 2

I should add that the error message in the segment list is "network error:401"...

12-29-2002 10:06 AM

Posted by:
iGetter Support

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Hello moebius,
Network error 401 means "Authentication required." This error indicates that the address you request has limited access and you don't have the required permission. If you have the required login information you can enter it at the Log In preferences of iGetter.

Regards,
iGetter Support

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