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freezes with Quark XPress
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02-21-2003 03:36 AM

Posted by:
gaz

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This week my G4 has crashed three times while Quark has been open (both in foreground and background). Is this a coincidence or has it happened to others? Version 1.8 worked well alongside Quark. I don't want to restrict my downloading times as I have other work to do. Any hints?

02-21-2003 08:26 AM

Posted by:
iGetter Support

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Hello,
The only possible reason for crashing of iGetter with QuarkXPress may become the iGetter CMPlugin or the iGetter Clipboard Catcher. Both of them may go in some way in collision with QuarkXPress. You can switch off the iGetter CMPlugin from the iGetter Integration preferences turning off the "Add Contextual menu support for Internet browsers" option. And you can disable the iGetter Clipboard Catcher from the Control Panels -> Extensions Manager.

If this doesn't help we will try to figure out where both programs go in conflict.

Regards,
iGetter Support

10-07-2004 05:34 PM

Posted by:
Pat Kelly

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Contextual Menus cause problems

I finally (after waiting 2 years) decided to load my 5.0 QX. When I go to start the program, an error message reads something like Can't find ContextrualMenu.
So where does a person put those files to make the program work?
--Pat Kelly

11-03-2004 04:57 AM

Posted by:
iGetter Support

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Hello Pat,
You can download and start this plugin uninstaller:
http://www.fileavenue.net/downloads/Uninstall_Plugin.bin. (It's included in the iGetter app folder as well.) It will uninstall all iGetter components (incl. iGetter browser plugin and iGetter contextual menu plugin) and will restore completely the Internet File Helper preferences to their default state.

If this doesn't help it's very possible that QuarkXPress is not installed properly.

Regards,
iGetter Support

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