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Status shows 100% but download never finishes
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01-03-2004 08:31 PM

Posted by:
DAM

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Why does the status bar indicate "100%" downloaded and the file size matches the "total size," but the download process never finishes? The status bar says "waiting," resumes download after a minute or two, shows "100%", then goes back to "waiting." The downloaded file remains an iGetter file and cannot be opened. Please help.

01-06-2004 05:23 AM

Posted by:
iGetter Support

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Hello,
We have a similar problem with some files, but the problem is hidden in the Proxies between your machine and the server. Somewhere on the way a proxy cashes the download for faster downloading. The problem disappears if you have an alternative URL for this file or alternative connection (other ISP) to the Internet. Download will be resumed just fine. Otherwise, when the Proxy cache expires (probably within 24 hours) you must be able to finish your download.

Regards,
iGetter Support

03-01-2004 07:13 AM

Posted by:
Pete

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Or you stop using the proxy of your ISP if possible.

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