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some large files never finish downloading
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11-16-2004 02:03 PM

Posted by:
Gary Lubben

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I have been having some trouble with some large files (over 100MB) never finishing. They usually complete all of the file except fo about 500K, then the data transfer seems to stall. I have let iGetter try for hours and still no luck completing the download. I have a 5MB pipe so I know bandwidth is not a problem.

11-16-2004 03:41 PM

Posted by:
iGetter Support

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Hello Gary,
We have a similar problem with some files, but the problem is hidden in the Proxies between your machine and the server. Somewhere on the way a proxy cashes the download for faster downloading. The problem disappears if you have an alternative URL for this file or alternative connection (other ISP) to the Internet. Download will be resumed just fine. Otherwise, when the Proxy cache expires (probably within 24 hours) you must be able to finish your download.

Regards,
iGetter Support

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