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iGetter 'waiting' net error 64
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07-29-2005 05:07 AM

Posted by:
allen

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That about sums up my problem.

i Getter 2.3 was great.

OS 10.4.2 - 1.25mhz eMac - 1Gig memory.

It has just started waiting with network error 64 on all downloads from all sites everytime. Ugh.

Any help MORE than gratefully received.

Thanks

P.S. I have deinstalled and reinstalled.

08-01-2005 06:55 AM

Posted by:
iGetter Support

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Hello Allen,
Network error 64 means: "Host is down". If you can't browse with your browser then your machine is not networked properly. If your browser works well, then follow the steps bellow:

1. Configure your Internet interface connection as prior from the System Preferences->Network->Active Network ports-> Set first the interface connection that goes to the Internet.

2. If you don't use a modem connection switch off the 'Test connection status' in the iGetter Connections preferences to tell iGetter not to test any available PPP modem connections.

Regards,
iGetter Support

08-01-2005 03:06 PM

Posted by:
Allen

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Still waiting with Network error 64

Thanks for your response!

Network connection is fine, browser and all other applications working fine.

Safari 2 downloading fine from all sites in its own downloads window.

Your point 2 is fine thanks 'Test connection status' is off.

iGetter (Love it and miss it btw) still sits 'waiting' with 'Network Error 64' in the segments pane.

Your point 1 I am not so sure about, sorry.
"1. Configure your Internet interface connection as prior..."

In my System Preferences, in the Network Preferences, under 'Network Port Configurations', the top item is my dsl modem which is working fine and connected 24/7.

Is that what you meant? Anything else I should try please?

Thanks
Allen

08-02-2005 05:42 AM

Posted by:
iGetter Support

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Hello Allen,
The explanation of the "Host is down" error (network error 64) is: "A socket operation failed because the destination host is down. A socket operation encountered a dead host. Networking activity on the local host has not been initiated". This error occurs mainly if the timeout is reached.

There are several reasons for this error:

1. The destination host is really down. To check if this is true try to download http://www.igetter.net/cgi-bin/downloads/iGetter2.3_En.dmg. If you receive the same error skip to the next point.

2. Check if you have not set to zero the "Timeout connection attempts after '#' sec." option in the iGetter preferences, connections panel. This option determines how long iGetter to wait for a response (by default it is 60 sec.).

3. Check if you haven't blocked iGetter with a firewall.

If possible send to igettersupport(at)presenta.net an example URL for testing.

Regards,
iGetter Support

08-02-2005 02:08 PM

Posted by:
Happy Allen

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BEST SUPPORT I HAVE YET HAD.

Yes, many thanks indeed!!!!!

How the heck i set connection attempts timeout to "0" I will never know.

You certainly know your baby well.

I'll be back.

Many, many thanks!

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