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05-12-2007 09:07 AM

Posted by:
JT

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As of 2 days ago , IGetter developed a strange habbit of turning itself off , whenever I try to download something. I click on "download with IGetter" button , then nothing happens for a second, then "the application quit unexpectedly" message opens. When reopened , the same thing happens again. I've deleted and re-downloaded IGEtter 10 times , repared permissions and so on , but to no avail. Please help, as I love this app. and would hate to give it up. My system's MacOS X , 10.4.9. Intel.

05-12-2007 12:27 PM

Posted by:
JT

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For what its worth , here's the crash log. Hope that helps.
Host Name: Macintosh
Date/Time: 2007-05-12 08:16:42.439 -0400
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: iGetter
Path: /Applications/iGetter 2.6/iGetter.app/Contents/MacOS/iGetter
Parent: WindowServer [55]
Version: 2.6 (2.6)
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x61702e32
Thread 0 Crashed:
0 libstdc++.6.dylib 0x90b2d9de std::basic_string<char, std::char_traits<char>, std::allocator<char> >::assign(char const*) + 20
1 com.presenta.iGetter 0x000434ca 0x1000 + 271562
2 com.presenta.iGetter 0x000484f4 0x1000 + 292084
3 com.presenta.iGetter 0x000a16a4 0x1000 + 657060
4 com.presenta.iGetter 0x000d2168 0x1000 + 856424
5 com.presenta.iGetter 0x000ba46f 0x1000 + 758895
6 com.presenta.iGetter 0x000b9622 0x1000 + 755234
7 com.apple.AE 0x915206c5 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
8 com.apple.AE 0x915205f6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
9 com.apple.AE 0x915204c2 aeProcessAppleEvent + 190
10 com.apple.HIToolbox 0x92dea0e4 AEProcessAppleEvent + 37
11 com.apple.HIToolbox 0x92e3112e ProcessHighLevelEvent + 151
12 com.apple.HIToolbox 0x92e3106f StandardApplicationEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 265
13 com.apple.HIToolbox 0x92de6537 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
14 com.apple.HIToolbox 0x92de5bdc SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
15 com.apple.HIToolbox 0x92de5aa1 SendEventToEventTargetWithOptions + 55
16 com.apple.HIToolbox 0x92ded123 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 357
17 com.apple.HIToolbox 0x92de68ee DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2044
18 com.apple.HIToolbox 0x92de5bdc SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
19 com.apple.HIToolbox 0x92decfbc SendEventToEventTarget + 56
20 com.apple.HIToolbox 0x92e30eb3 ToolboxEventDispatcher + 81
21 com.apple.HIToolbox 0x92e2f8cb RunApplicationEventLoop + 165
22 com.presenta.iGetter 0x000b4225 0x1000 + 733733
23 com.presenta.iGetter 0x000b4f58 0x1000 + 737112
24 com.presenta.iGetter 0x00002276 0x1000 + 4726
25 com.presenta.iGetter 0x0000219d 0x1000 + 4509
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0056f9ac ecx: 0xffffffff edx: 0x61702e32
edi: 0x61702e32 esi: 0x0056f8c0 ebp: 0xbfffee18 esp: 0xbfffee00
ss: 0x0000001f efl: 0x00010246 eip: 0x90b2d9de cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x79b000 - 0x79cfff com.presenta.iGetterIMBundle 2.6 /Users/egeniby/Library/InputManagers/iGetterIMBundle/iGetterIMBundle.bundle/Contents/MacOS/iGetterIMBundle
0xcafa000 - 0xcb6bfff com.DivXInc.DivXDecoder 6.4.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x90170fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
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0x9080a000 - 0x908d2fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90910000 - 0x90910fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x91057000 - 0x91067fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
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0x91868000 - 0x91883fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x9188e000 - 0x918cbfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x918df000 - 0x918ebfff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918f2000 - 0x91931fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91a57000 - 0x91a75fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a7a000 - 0x91ad9fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91aeb000 - 0x91aeffff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91af1000 - 0x91b75fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
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0x91bbc000 - 0x91bd6fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91bdb000 - 0x91bddfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cda000 - 0x91cdafff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cdc000 - 0x91d6afff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
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0x91d73000 - 0x91dccfff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91dd5000 - 0x91df9fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91e01000 - 0x9220afff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x92244000 - 0x925f8fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x92714000 - 0x92791fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
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0x92b1c000 - 0x92b33fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b3e000 - 0x92b96fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92baa000 - 0x92baafff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bac000 - 0x92bbcfff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92bcb000 - 0x92bd3fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92bd9000 - 0x92bdffff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92be5000 - 0x92c76fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x92c8a000 - 0x92c8efff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x92c91000 - 0x92caffff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x92cc1000 - 0x92cc7fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x92ccd000 - 0x92d30fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
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05-13-2007 07:47 PM

Posted by:
JT

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Another interesting tit-bit. Occasionally , the very same download would become "broken" while being downloaded with IGetter , while the very same download would download just fine with regular Safari click-and-forget. What gives?
Please advice.

05-14-2007 12:25 PM

Posted by:
iGetter Support

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JT,
You can update your iGetter copy to v2.6.1 which includes fixes for the reported crash. As of "broken" state there may be several reasons, so you need to check first the exact error. To do so, select the broken download, then open the "Segments" tab and choose the first broken segment. If the error is "401 Authorization required" you must enter a password for this URL in the Item Settings dialog. If the URL is from a free file-sharing service you need to pay for a premium account in order to use a download manager.

Regards,
iGetter Support

05-14-2007 06:16 PM

Posted by:
JT

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Thanks for the reply. Actually I did upgrade , but the second part of my question about broken downloads , applies to 2.6.1. The very same downloads don't break while downloading with Safari. And no , it wasn't from a pay site that required a sign-in or had a time limit.

05-15-2007 06:49 AM

Posted by:
iGetter Support

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JT,
We would be grateful if you use our support form http://www.igetter.net/igetterfeedback.html and send us an URL to a download that appears as broken.

Thanks,
iGetter Support

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